Trends in the Development Ecommerce
In recent years, ecommerce volumes have been steadily growing worldwide. In 2020, amid the Covid-19 pandemic, ecommerce experienced a new stage of Development Ecommerce. Which this year has received a new round in various sectors of the economy. The influx of new customers, optimization of business processes in online and offline stores. New formats for presenting products have become a catalyst for the growth of online commerce. However, this segment has not yet reached its peak and continues to grow continuously. We have identified the top 6 trends in global online commerce. Besides, that will allow you to better perceive current changes and assess the immediate prospects for business.
Modern Ecommerce
E-commerce plays an important role in modern commerce. According to UNCTAD, the total volume of e-commerce in the world amounted to more than 26.6 trillion US dollars. The share of online commerce in the total volume of world trade in 2020 increased by 3 points and reached 17%. According to forecasts, by 2025 the share of online trade will exceed 25%. The leading positions in terms of e-commerce volumes in the world are occupied by the United States, Japan and China. Ecommerce development in Dubai can help you to develop your ecommerce.
The largest e-commerce market is the US market. According to UNCTAD, in 2019 the total e-commerce market in this country amounted to more than 9.5 trillion US dollars (about 45% of the country’s GDP). The world’s top 10 in terms of online trade volumes includes four companies representing the United States – eBay, Walmart, Offerup, Wish and Amazon. Amazon is the undisputed leader among these companies. The company is in the world’s top 3 in terms of Development Ecommerce turnover (more than 575 billion dollars). The restrictions caused by the Covid-19 epidemic allowed the company to increase its growth rate by almost 2 times (38% in 2020 versus 21% in 2019).
Personalization of Sales and Development Ecommerce of Trade via Social Networks
US companies pay special attention to the personalization of online sales. Following the American giants, trading platforms around the world have begun to pay special attention to interaction with customers. Personalization of online sales is the key to customer satisfaction. Customers and ecommerce development company dubai companies making purchases online. Besides, want help in finding the right products and value an individual approach.
In the modern world, personalization is carried out based on a comprehensive analysis of the client’s personal information. Nevertheless, their demographic characteristics, online behavior. Purchase history and many other data related to online shopping. The key aspect here is the company’s presence in social networks. Today, social networks of organizations have replaced the search for companies and products in exhibition catalogs.
Social networks Development Ecommerce
Social networks are becoming not so much a place for sales as a global showcase for products and companies. In such conditions, the use of chatbots becomes an advantage, which can promptly provide advisory assistance to the client, regardless of the time of day and location of the client.
According to Statista, in 2020, more than 710 million people in China prefer online shopping to traditional shopping. For example, Chinese consumers are very open to modern technologies and are well versed in them. Such a number of potential users makes the Chinese market one of the most popular in the world. Ecommerce development company in Dubai can help you more.
Evolution of the B2B segment of online commerce
Personalization is useful in trade and between companies. It helps to create long-term relationships between partners by analyzing and using data not only on suppliers, dealers, but also other partners. Hence, contrary to the opinion that online commerce is often sales to the end consumer (B2C sector), the bulk of e-commerce falls on the B2B sector.
In 2019, global sales in the B2B sector amounted to US$21.8 trillion, or 82% of the total e-commerce volume. B2B is the most important direction of e-commerce in the United States, the leader in e-commerce. The segment’s share in this country is about 87% or 8.3 trillion US dollars.
Development Ecommerce Companies
Today, one of the key trends in the B2B sector is self-service. Companies want to quickly find the necessary information and make transactions without having to call the sales department or wait for responses to emails. The self-service option can also benefit the seller. It frees up the time of employees and can increase customer satisfaction. Increase sales due to the ability to get advice at any time through chatbots. Ecommerce development Dubai for the best quality ecommerce.
Thus, the B2B segment, which is dominant in global e-commerce, is increasingly introducing tools from the B2C segment with an emphasis on the behavioral data of business partners, modern technologies and social networks. These processes will lead to simplification and acceleration of transactions between companies. In fact, reducing the differences between the business models of the B2B and B2C segments.
