Smart Ideas: Water Revisited

Tips for Choosing a Plumber

Plumbing situations don’t happen everyday, but when they do, research is key to finding the right plumber. Whether it’s an emergency or not, we have to know the people we’re paying and letting into our homes. A good plumber will not only solve the current problem, but also keep it from recurring and causing further difficulties.

When searching for a plumber, consider the following:

History

Not all plumbers are created equal, and one of their most critical differences is the experience they have. While there are many new and competent plumbers, seasoned ones are always worth going for.

For one, experienced plumbers know what to do in a variety of plumbing scenarios because “they’ve seen it all before.” And because they have been in business for long, they have probably also gained customer service expertise, especially in fulfilling warranties. If your prospective plumber has been in this competitive business for a minimum of five years, that’s a good sign.

Licensing

Plumbers need a license to practice their specialty. Never hire a plumber who is unlicensed, and if they tell you are licensed, ask for proof.

Insurance

Don’t gamble with a plumber who has no liability or workers’ compensation insurance. This is for your own protection, in case a worker gets injured or there is accidental property damage on site. In some states, plumbers also need bonding, so do look into this as well.

Client References

Asking for references is another indispensable part of searching for a good plumber. Besides technical expertise, trustworthiness is also a must. You don’t want anyone with criminal tendencies to enter your home. Any plumber who hesitates to provide references is likely hiding something.

Customer Service

Find out the customer service quality provided by your potential plumber. This is typically a sign of their professionalism as a whole. Read reviews on trusted consumer websites. In addition, call the plumber yourself and see how it goes with your call.

Connection

Finally, before you hire a plumber, see how well you get along together, especially for a long-term job. Even if they have great reviews, a plumber who makes you feel uncomfortable is still not worth having.

When people are faced with a plumbing emergency, their usual tendency is to hire the first plumber they find. As it is an emergency, there will probably be no time to spend to research good prospects. This makes it smart to search for a good plumber before a situation develops.

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